Client Experience
From first inquiry to final delivery, every touchpoint matters. This category is focused on improving how you connect, communicate, and convert.
About this Category
Your client experience is more than just a checklist — it’s the foundation of your business reputation. These sessions will help you identify where leads are coming from, communicate with clarity, and create a client journey that builds trust from day one. Learn how to stop ghosting (and being ghosted) and position yourself to consistently attract aligned clients.
Talks in this category include:
- “Stop Ghosting Your Leads” with Melissa Rich
- “Visibility Audit: Where Are Your Leads Coming From?” with Nicole Lauren
Meet our Speakers
We've gathered some of the top experts in the field to discuss this topic. With years of experience between them, they're well-equipped to offer invaluable insights and perspectives.
